Where should I start if I cannot find a result or need API troubleshooting?

For results generated on the website, check workbench history or the relevant Image or Video project. Use the viewing, playback or download actions currently available for that project. Available actions depend on the project type and completion status.

For API issues, open the relevant product documentation at https://docs.myvocal.ai and check the endpoint and result-handling method you use. When contacting Support, you can give the product name, time and redacted error information. Do not provide passwords, API keys or complete authorization headers.

Example: “The Text to Speech project is in history, but I cannot find its download action.” This helps distinguish a website project issue from an API integration issue.