How do I check voice training status?
Check the custom voice in My Voice. Voice-model training is different from generating a speech or cover project, and Text to Speech and AI Cover can have different availability for the same voice.
- Find the intended voice in My Voice and check availability for Text to Speech and AI Cover separately.
- A processing state means that training for that function is still in progress. A creation action means that the voice is currently usable for that function.
- If the page says samples or an upload are needed, return to that voice’s recording or upload entry and check whether material was submitted for training. Completing an upload alone does not submit training.
- If training has failed, open the failure details available on the page. If it is still unclear, give Support the voice name, affected function, submission time and a redacted screenshot.
Do not delete or recreate a voice just because a status has not changed. A completed TTS model does not by itself show that AI Cover training has completed.
Check which step failed: initial training, preparation for covers or a later optimization. If the original voice offers an optimization or retry action, use it there. Do not delete a voice that is ready for reading just because covers are not ready. A failure message alone does not show that characters were returned. Compare the training details with your balance and give Support the voice name and submission time if they do not match.