How do I stop my subscription from renewing?
Sign in to the account used for the purchase, open Billing and manage the current subscription. Choose to cancel renewal and complete the confirmation. Check the subscription status and the end date of the current period afterwards. Cancelling renewal is separate from requesting a refund for a past payment. If the subscription is missing, check the account and sign-in method used for the purchase.
When you cancel renewal, the current paid period normally continues until the end date shown in the subscription record. Before that date, you can resume the subscription if the record still offers that option. After a downgrade to Free, previously purchased extra characters may appear unavailable for reading. Unavailable does not mean refunded or permanently deleted.