Who can use realtime interpretation in the signed-in workbench?

Realtime interpretation in the signed-in workbench requires an active paid entitlement and enough Characters. A Free account cannot start realtime interpretation even if it has a character balance. Standard, Popular, Pro, Growth and Business use their respective plan rates. Enterprise requires a confirmed applicable contract rate; the Business rate is not applied automatically.

If you cannot start after paying, check the signed-in account and the active plan in Billing. An entitlement still syncing or an unresolved rate does not mean the balance is zero or that you need to pay again. If the issue persists, share the time, plan name and visible page status with Support.