How do I delete a video project without deleting my MyVocal account?
You can delete a video project from Video history while keeping your MyVocal account. This action does not delete your account, voices or other projects, and it does not cancel your plan subscription.
Use these steps on a computer or phone:
- Sign in to the account you used to create the project. Open History at the top of the Video page, or open History and select the Video category.
- Find the project and check its name and date. If you want to keep any completed videos, open the project and use Download on each result you need.
- Return to the project's history card, select Delete, read the confirmation notice, then select Delete again. After successful deletion, the project no longer appears in Video history.
Deletion applies to the whole project, removing the history entry through which you access all its generation batches and video results. The current page does not let you delete just one batch or one video while keeping the project's other results, and it has no option to restore a deleted project. Make sure you intend to remove the entire selected project.
If generation is still in progress, accepted tasks continue. Deletion itself does not cancel generation, return Characters or issue a refund; tasks remain subject to their existing generation and settlement rules. If you still need the result, keep the project until the result is available to download and you have saved it.
This action removes a project from history. It does not mean that the related files are immediately and completely erased from the server, and it does not delete copies you have already downloaded to your computer or phone.